Property Tours:
Property tours will be given during office hours unless other arrangements have been made. All tours MUST be scheduled ahead of time. To schedule an appointment, call Frey Properties office at 618-654-3467 during office hours.
Lease Terms:
Frey Properties offers a variety of lease terms. A 3-5 month lease will include a monthly short-term fee of $75.00 per month. A 6-11 month lease will include a monthly short-term fee of $55.00 per month. Current residents are offered more flexible renewal terms including month-to-month leases.
Pets:
Birds, fish, small caged mammals, up to two cats, one dog or a combination of one dog and one cat per home are the only pets permissible. Fees, and additional deposit and rent apply to Residents with cats and dogs residing in their apartment homes. Additionally, cats and dogs may only reside in certain buildings. We do not allow cats and dogs to reside in any building that includes a commercial tenant. Only those applicants with pets weighing 25lbs or less will be permitted to have a pet, provided that the applicant submits a veterinarian statement stating the animals breed and weight at full maturity to the leasing office at the time of the application interview.
Fees:
$75.00 additional rent per month
Pets must be approved prior to Prospective Resident’s possession of the apartment home. NO EXCEPTIONS! If pets of any kind are found or known to be in a residential unit that has not obtained the proper approval, said tenant will be subject to a $200.00 penalty fee in addition to other applicable pet fees and possible eviction.
Pet deposit must be paid up front and in full (NO EXCEPTIONS). Pets taken outside the residential unit must be on a leash at all times. All pets' waste must be disposed of properly and immediately.
In the event a resident is evicted due to failure to comply with this Pet Policy, resident will still be held responsible for said fees.
Parking:
Parking spaces may not be used for storage of recreational vehicles, boats, trailers, or snowmobiles. Parking spaces vary per building. Please see specific building information for additional parking policies.
Waiting List:
When apartment homes are not available at Frey Properties, interested prospective Residents have the option to be placed on a waiting list. Prospective Residents are placed on a waiting list on a first come, first served basis. To be placed on a waiting list, an applicant must complete an Application for residency and submit the applicable application fee.
Temporary Reservations:
Upon approval of an application, rental homes are temporarily held off the market upon Frey Properties receipt of a $250 holding deposit. Upon the receipt of your holding deposit we will confirm your reservation in writing and guarantee that the selected rental home will not be offered to anyone else unless the reservation is cancelled within (7) business days after which time the rental home will be put back on the market. The $250 holding deposit will only be refundable if the prospective Resident cancels the reservation within (7) business days of the date the Reservation Agreement was signed and not thereafter. We are not liable to the new Resident if the rental home is not ready for occupancy at the requested time because of the previous occupant’s holding over or because of a reason beyond our direct control.
Guaranteed Reservations:
Upon approval of an application, rental homes are guaranteed to a Prospective Resident upon the receipt of the required security deposit (amount determined by management and based on the qualifying criteria). Upon the receipt of the required security deposit, the selected rental home will not be offered to anyone else before the Prospective Resident’s move-in date. Submission of the required security deposit is deemed as a serious interest in the property; therefore, once you submit the security deposit, it becomes non-refundable in the event the Prospective Resident chooses to forego a rental with Frey Properties. We are not liable to the new Resident if the rental home is not ready for occupancy at the requested time because of the previous occupant’s holding over or because of a reason beyond our direct control, and this is not grounds for the refund of your security deposit.
Early Lease Termination Policy:
If you need to terminate your lease prior to your lease expiration, we require that you provide us with one month’s written notice of your intent to terminate your lease early. Rent must be paid through the one-month notice period and a lease termination fee equivalent to one and one half month’s rent will become due in full by the move out date. Any concessions given to the resident at the time of move-in or renewal, that were based on the term of the lease agreement must be reimbursed to Frey Properties and are payable upon the same terms as the Lease Termination Fee. Early termination of a lease will automatically forfeit any security deposit paid at the time of move in. Failure to give a full month’s notice before terminating lease will result in an additional month’s rent payable upon the same terms as the Lease Termination Fee.
Rental Payments:
Rent is due on the 1st of each and every month. If rent is received after 5:00pm on the 1st of the month, there will be a $50.00 late charge posted to residential accounts and a 1% per day late fee for commercial accounts.
Partial rents and post-dated checks will NOT be accepted, unless arrangements have been approved through office personnel.
Returned check fee is $25.00. If the check is returned said resident and/or tenant will be charged said late fees.
Default Payment:
Time is of the essence and we do not tolerate late payments of any kind. Notification will be sent out periodically throughout the month until the balance is paid in full.
Small balances owed on an account are to be paid immediately. We do not allow balances to carry over monthly and failure to pay a balance could result in resident being served with a 30-day notice to vacate the premises.
Failure to make a rental payment will result in the resident being served with a 5-day notice. If Frey Properties accepts a partial rent payment from a resident, said resident is exempt from receiving a 5-day notice. Repeated failure to pay full rental balances may result in resident being served with a 30-day notice.
Evictions:
In the event that a resident does not pay a monthly rental payment, management will hand deliver a 5-day notice. When the 5-day notice has expired and no attempts to make a rental payment have been made, eviction proceedings will begin. All legal fees that occur during the eviction process as well as an additional $200.00 eviction fee from Frey Properties will be the responsibility of the resident.
Miscellaneous Fees:
Lockouts: Resident will be charged $25.00 for each lockout. Lockout fee must be submitted to Frey Properties personnel before the door will be unlocked.
Cleaning Fee:
A cleaning fee will be applied for all residences that are not returned to Frey Properties in good condition (with consideration for normal wear and tear). There is a minimum cleaning fee of $200 (for the first 8 hours) and $32 per hour will be charged after 8 hours.
Hauling Fee:
Resident will be charged a hauling fee of $50.00 per load for any items left at a property after it has been vacated.
Maintenance:
Work orders will be completed as soon as possible, with emergency work orders taking priority.
Emergency criteria:
Air conditioning: temperature is above 80°F, if workorder does not meet this standard, call it in to the office.
Furnace: temperature is below 40°F, if workorder does not meet this standard, call it in to the office.
Water leak: prolonged leakage of water can cause substantial damage to property and/or residents personal belongings
Lock-Out: maintenance will respond as soon as possible; however, resident must have lock-out fee before services will be performed
Other: If you are unsure whether or not it is an emergency, call the emergency line. A member of our maintenance staff can help you determine the urgency of the problem.
In the event that a problem does not meet these criteria, but prolonging of the maintenance issue will cause harm to you or those around you, please call our emergency line.
All subcontractors should have proof of insurance. If proof of insurance cannot be produced, then subcontractors will not be permitted to do work.
Maintenance Charges:
Lock changes are $50.
Unnecessary maintenance is $32 per hour (One hour minimum)
Deposit Returns:
Upon vacating the premises, the keys and forwarding address must be left with office personnel. After the resident returns their keys and gives forwarding address, Frey Properties staff will do an inspection of the property. The resident is required to leave the property clean and in move-in condition (with consideration for normal wear and tear). If this does not occur, necessary fees will be subtracted from the security deposit before its return. If there are any outstanding balances still owed for late fees, etc., the balance will be taken out of the deposit. If the property passes inspection and there are no outstanding balances, a full deposit will be refunded. Security Deposits will not be refunded before 30 days. The check will be made out to the name on the lease only.
Moving Out:
Once current lease has expired, residents are authorized to vacate a rental home by submitting one month’s written notice stating that you will be vacating the property. In the event that a resident fails to submit proper notification, said resident will forfeit any security deposit paid at the time of move-in. NO EXCEPTIONS
In order to continue to provide exceptional service for our residents, Frey Properties reserves the right to make changes to these policies at anytime.
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